Stock broker customer service

No matter how experienced the stock trader is, at some point they will need quick and efficient customer support for technical or general questions. Check what options are available to contact customer support along with the hours they are available and office locations. If you are located in Europe, you would ideally want them to have a European office or provide support 24 hours day if they are located outside of the EU. Ensure that support is available in your language and the different ways to contact them are suitable for your needs. The best stock brokers will usually offer online chat which can be more convenient to some traders rather than trying to reach them via telephone or email.